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Marketing Cloud Engagement

Journey Prioritization Strategies
Consumer Interaction Management
Digital Advertising Transformed with Customer Data
Campaign Optimization for Marketers

Journey Prioritization Strategies

Consumer Interaction Management

Digital Advertising Transformed with Customer Data

Campaign Optimization for Marketers

Einstein Email and Web Recommendations

Transactional Messaging
Send Management in Marketing Cloud Engagement
Path Optimizer in Journey Builder
Marketing Cloud Engagement Setup
Marketing Cloud Engagement Data Management

Transactional Messaging

Send Management in Marketing Cloud Engagement

Path Optimizer in Journey Builder

Marketing Cloud Engagement Setup

Marketing Cloud Engagement Data Management

Data Analytics Fundamentals
Data Cloud for Admins
Data and Identity in Data Cloud
Customer Data Platform Strategy

Data Analytics Fundamentals

Segmentation and Activation

Data Cloud for Admins

Data and Identity in Data Cloud

Customer Data Platform Strategy

Ingestion and Modeling in Data Cloud
Data and Identity in Data Cloud
Customer Data Platform Strategy
Data Cloud-Driven Interactions in Marketing Cloud Engagement

Ingestion and Modeling in Data Cloud

Data and Identity in Data Cloud

Customer Data Platform Strategy

Data Cloud-Driven Interactions in Marketing Cloud Engagement

Marketing Cloud Engagement Release Readiness

Marketing Cloud Engagement Basics

Marketing Cloud Engagement APIs

Marketing Automation Strategies

Marketing and Consumer Privacy

Journey Campaign Analytics and Optimization

Journey Builder Basics
Interactive Content Using AMP for Email
Intelligence Reports for Engagement

Journey Builder Campaigns

Journey Builder Basics

Interactive Email Forms

Interactive Content Using AMP for Email

Marketing Intelligence and Analytics

Email Deliverability Concepts
Email Studio Basics
Email Creation and Sending
Einstein Send Time and Frequency Optimization

Email Deliverability Concepts

Email Studio Basics

Email Creation and Sending

Einstein Send Time and Frequency Optimization

Email Deliverability Essentials

Automation Studio Activities

Einstein Engagement Scoring in Marketing Cloud Engagement

Einstein Content Selection Basics

Content Builder Basics

Audience Segmentation

Automation Studio Activities

Advanced Customer Journeys
Custom Preference Center Development
AMPscript for Marketers

Advanced Customer Journeys

Email Marketing Strategies

Personalized Email Marketing

Custom Preference Center Development

AMPscript for Marketers

Marketing Content Creation
Marketing Cloud Engagement Basics
Content Builder Features
Marketing Automation Strategies

Marketing Content Creation

Marketing Cloud Engagement Basics

Content Builder Features

Marketing Automation Strategies

Digital Marketing Roadmap Development

Data Cloud for Marketing Basics
Customer Data for Marketers
Marketing Intelligence for Retail Marketers
Marketing Intelligence and Analytics
Marketing Cloud Intelligence for Marketing

Data Cloud for Marketing Basics

Customer Data for Marketers

Marketing Intelligence for Retail Marketers

Marketing Intelligence and Analytics

Marketing Cloud Intelligence for Marketing

Intelligence Reports for Engagement
Audience Segmentation
Marketing Cloud Engagement Products
Roles and Responsibilities for Marketing Teams
Marketing Cloud Engagement Resources

Intelligence Reports for Engagement

Audience Segmentation

Marketing Cloud Engagement Products

Roles and Responsibilities for Marketing Teams

Marketing Cloud Engagement Resources

Behavioral Triggers in Journey Builder

Einstein Content Selection Solutions

Behavioral Triggers in Journey Builder

Marketing Cloud Engagement Security

Marketing Cloud Engagement Trust Site

Marketing Cloud Engagement Security

Artificial Intelligence

Einstein Generative AI - Quick Look
Artificial Intelligence Fundamentals
Responsible Creation of Artificial Intelligence

Einstein Generative AI

Einstein for Service Rollout Strategies

Artificial Intelligence for Business

Artificial Intelligence Fundamentals

Responsible Creation of Artificial Intelligence

Natural Language Processing Basics
Generative AI for Images
The Einstein Trust Layer
Artificial Intelligence for Customer Service
Salesforce Einstein Basics

Natural Language Processing Basics

Generative AI for Images

The Einstein Trust Layer

Artificial Intelligence for Customer Service

Salesforce Einstein Basics

User Engagement
Einstein Conversation Insights for Sales
Personalization in Account-Based Marketing

User Engagement

Einstein Conversation Insights for Sales

Personalization in Account-Based Marketing

Service Cloud

Set Up the Service Console

Service Cloud Platform

Service Cloud for Lightning Experience

Service Cloud Agent Experience

Knowledge Basics for Lightning Experience

Tableau

Critical Thinking and Decision-Making with Data and AI
Correlation and Regression
Data Fundamentals for AI

Critical Thinking and Decision-Making with Data and AI

Correlation and Regression

Data Fundamentals for AI

Tableau and Google BigQuery Optimization

Loyalty Management

Configure an Accrual Loyalty Program Process Using Promotion Setup
Benefits Management in Loyalty

Create a Redemption Process Using Promotion Setup

Configure an Accrual Loyalty Program Process Using Promotion Setup

Loyalty Marketing Campaigns

Benefits Management in Loyalty

Marketing Strategy and Techniques

Marketing Cloud Account Engagement Basics
Account Engagement for Targeted Audiences
Storytelling & Communication - Freelance Digital Marketing expert
Great Management

Marketing Cloud Account Engagement Basics

Behavioral Triggers in Journey Builder

Storytelling & Communication

Great Management

Explore Marketing Strategies That Engage Customers

Data Cloud

Customer-Centric Data Strategies
Data Cloud-Powered Experiences
Diagramming Essentials
BYOL Data Shares in Data Cloud

Customer-Centric Data Strategies

Customer 360 Data Model for Data Cloud

Data Cloud-Powered Experiences

Diagramming Essentials

BYOL Data Shares in Data Cloud

Expanded Partner Management

Ethical Data Use in Personalization

Expanded Partner Management

Sales Cloud

Leads and Opportunities
Accounts and Contacts
European Union Privacy Law Basics
California Consumer Privacy Act Basics

Leads and Opportunities

Accounts and Contacts

European Union Privacy Law Basics

California Consumer Privacy Act Basics

Sales Cloud Basics

Sales Productivity
Sales Team Collaboration
Salesforce CPQ Basics

Sales Productivity

Sales Team Collaboration

Salesforce CPQ Basics

Salesforce User Basics

Salesforce User Tour

Account Data Strategies
Sales Engagement Basics
Salesforce Billing Basics
Create Reports and Dashboards for Sales and Marketing Managers

Account Data Strategies

Sales Engagement Basics

Salesforce Billing Basics

Create Reports and Dashboards for Sales and Marketing Managers

Improve Data Quality for your Sales and Support Teams

Customer 360 Data Model for Data Cloud

Data Quality

Company-Wide Org Settings

Salesforce Platform

User Authentication
Salesforce User Tour
Protect Your Data in Salesforce
Privileged User Responsibilities

Identity Basics

User Authentication

Salesforce User Tour

Protect Your Data in Salesforce

Privileged User Responsibilities

Salesforce CRM
Security Basics
Permission Set Groups
Session-Based Permission Sets and Security

Salesforce CRM

Security Basics

Data Security

Permission Set Groups

Session-Based Permission Sets and Security

Credential Security
Salesforce Platform Basics
Google Analytics 360 Integration for Sales Cloud
Data Modeling

Gmail Integration

Credential Security

Salesforce Platform Basics

Google Analytics 360 Integration for Sales Cloud

Data Modeling

Lightning App Builder
Google Analytics 360 Integration for Marketing Cloud Engagement
Trailhead Road to Ranger
Chatter for Lightning Experience

Lightning App Builder

Google Analytics 360 Integration for Marketing Cloud Engagement

Lightning Experience for Closers

Trailhead Road to Ranger

Chatter for Lightning Experience

User Management
Lightning Experience Customization

Lightning Experience Rollout

User Management

Lightning Experience Customization

Reports & Dashboards for Lightning Experience

Chatter Administration for Lightning Experience

Data Management

Customize an Org to Support a New Business Unit

Create a Process for Managing Support Cases

Salesforce Labs Basics

AppExchange

AppExchange Solutions
AppExchange Basics

Build a Battle Station App

AppExchange Solutions

AppExchange Basics

CRM Analytics

CRM Analytics Mobile Exploration
CRM Analytics Desktop Exploration

CRM Analytics Mobile Exploration

CRM Analytics Dashboard Navigation

CRM Analytics Desktop Exploration

CRM Analytics Basics

Create a Product Pipeline Dashboard with Analytics Charts

CRM Analytics App Design
Analytics Administration Basics
Build Advanced CRM Analytics Dashboards
Analytics Data Integration Basics
CRM Analytics

CRM Analytics App Design

Analytics Administration Basics

Build Advanced CRM Analytics Dashboards

CRM Analytics Basics

CRM Analytics

CRM Analytics App Template Development
Create a Custom Map for Analytics Charts
CRM Analytics App Design
Analytics Dashboard Building Basics
Build a Gauge Chart That Visually Identifies Regional Data

CRM Analytics App Template Development

Create a Custom Map for Analytics Charts

CRM Analytics App Design

Analytics Dashboard Building Basics

Build a Gauge Chart That Visually Identifies Regional Data

B2B2C

B2B and B2B2C Commerce Store Features, Roles, and Permissions

B2B and B2B2C Commerce Store Features, Roles, and Permissions

The B2B and B2B2C Commerce Data Model

Quick Look

The Fourth Industrial Revolution - Freelance Digital Marketing expert
The Salesforce Ecosystem
Salesforce Values -Freelance Digital Marketing expert
Product Launch Strategy - Quick Look

The Fourth Industrial Revolution

The Salesforce Ecosystem

Salesforce Values

Product Messaging and Positioning

Product Launch Strategy

Salesforce Marketer - Freelance Digital Marketing expert
Salesforce Developer Experience -Quick Look
Fast App Development - Quick Look
Marketing Analytics
Effective Emails

Salesforce Marketer

Salesforce Developer Experience

Fast App Development

Marketing Analytics

Effective Emails

Salesforce Data Cloud
Batch Data Transforms in Data Cloud
Marketing Cloud Engagement
Einstein Messaging Insights
Marketing Cloud Engagement Einstein Activation

Salesforce Data Cloud

Batch Data Transforms in Data Cloud

Marketing Cloud Engagement

Einstein Messaging Insights

Marketing Cloud Engagement Einstein Activation

Data Spaces in Data Cloud
Superbadge Program Security
Marketing Strategy with Account Engagement

Omni-Channel Digital Marketing

Data Spaces in Data Cloud

Ethical Data Use Best Practices

Superbadge Program Security

Marketing Strategy with Account Engagement

Einstein Copy Insights

Google and Salesforce Partnership

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